Privacy Policies
Blue Morpho Innovative Solutions Pvt. Ltd.
Last Updated: January 1, 2024
1. Information We Collect
Personal Information
- - Name, address, phone number, email address, and other contact details
- - Billing and payment information
Service-Related Information
- - Location of water tanks/reservoirs
- - Specific cleaning requirements or preferences
Technical Information
- - Data related to the use of our website or mobile applications
2. How We Collect Information
Directly from You
- - When you request a quote or book a service
- - When you communicate with us via email, phone, or online forms
Automatically
- - When you visit our website, cookies and similar technologies may collect usage data
From Third Parties
- - Through authorized service partners or payment processors
3. How We Use Your Information
- - Providing, managing, and improving our services
- - Scheduling appointments and communicating service updates
- - Processing payments and sending invoices
- - Personalizing your experience and offering relevant recommendations
- - Complying with legal requirements and protecting against fraud
4. Sharing and Disclosure of Information
With Service Providers
- - Third-party vendors assisting in service delivery, billing, or maintenance
As Required by Law
- - To comply with legal obligations or respond to lawful requests
Business Transfers
- - In case of mergers, acquisitions, or asset sales, your information may be transferred
5. Data Security
- - Secure storage of personal and payment information
- - Encryption and firewalls for online transactions
- - Regular audits and updates to our security protocols
Despite our efforts, no system can guarantee complete security.
6. Your Rights
Access and Correction
- - You have the right to access and correct your personal information.
Opt-Out
- - You may opt-out of receiving marketing communications.
Data Deletion
- - Request deletion of your personal information, subject to legal retention requirements.
7. Cookies and Tracking Technologies
Cookies
- - We use cookies to enhance user experience and analyze website traffic.
Tracking Tools
- - Technologies like pixel tags help us understand user behavior.
Your Choices
- - You can manage cookies through browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any information.
9. Children's Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from them. If we discover that we have collected information from a child, we will promptly delete it.
10. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be effective upon posting the updated policy on our website. We encourage you to review this policy periodically for any updates.